Program Manager (ChronosHub)

Organizational Overview

ACS-I is the global operating entity of the American Chemical Society (ACS), the world’s largest scientific membership association, with a mission to "advance the broader chemistry enterprise and its practitioners for the benefit of Earth and its people”. In 2023, ACS-I acquired ChronosHub as an independent subsidiary working alongside ACS Publications to enhance the publishing experience for researchers.

As an ardent supporter of authors and open science, it was a natural fit for ACS to invest in ChronosHub — an innovative open access (OA)management platform that streamlines publishing workflows and ensures effective collaboration between all stakeholders. Together, ACS and ChronosHub will develop a new state-of-the-art, OA-friendly publishing experience that will simplify the complexities of today's scientific publishing environment.

The Program Manager (PM), ChronosHub, will be an employee of ACS-I deployed as a ChronosHub resource. Based in the UK, the PM will collaborate with ChronosHub, ACS, and ACS-I employees globally to meet shared objectives.

Specifically, the position will reside within ACS Publications. The Publications Division publishes over 80+ high-quality scholarly journals focused on chemistry and chemistry-related topics. It provides its members and the worldwide scientific community with a comprehensive collection of high-quality information products and services for the practice and advancement of the chemical sciences.

Job Summary

We’re looking for an experienced Program Manager who can manage our digital platform projects along with customer onboarding projects. We’re looking for someone ready to identify the project's goals, objectives, and scope, and who can create a project plan that outlines the tasks, timelines, and resources required, and can assign activities to the appropriate team members. This is a cross-functional role that’ll work closely with everyone in the commercial team and in the platform development team to help activate new features and customers on our platform.

What will you do? 
You’ll become an adjunct of ChronosHub’s commercial team and fully engaged in all our commercial activities to help accelerate growth of customers and users.

As a Program Manager, you’ll be responsible for:

• Design and drive processes for managing the integrations- and platform scope during the customer onboarding project     lifecycle
• Support and develop quality and performance standards for delivery
• Identify and assess risks, and mitigation activities
• Plan and assign activities to the appropriate team members
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according toproject work plan.

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Required Experience & Skills:

• Bachelor's degree. or equivalent
• +6 years of experience from a similar role.
• Excellent planning and executional skills.
• Abilility to motivate and drive team members todeliver on time and within budget.